Resume

HIGHLIGHTS OF QUALIFICATIONS

• Customer service professional with over three years of experience in retail and circulation services

• Graduate student in San José State University’s library and information science program

• Detail-oriented editor and published author with experience in copy editing and developmental editing

 

TECHNICAL SKILLS

• Proficient with Microsoft Office (Word, PowerPoint, Teams)

• Proficient in MLA, APA, and AP Style copy editing

• Certified Microsoft Office Specialist in Excel 2016

• Skilled content creator with design experience in Canva and Adobe InDesign

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EDUCATION

San José State University — Online

Master of Library and Information Science                                                             Anticipated December 2027​

 

Elmhurst University — Elmhurst, Illinois

Bachelor of Arts                                                                                                                                      July 2022

• Major: English, Minor: Communication

• Accomplishments: Graduated magna cum laude, nominated for Senior of the Year and The Founders Awards, inducted into the honor societies of Phi Kappa Phi, Sigma Tau Delta, and Lambda Pi Eta

 

EMPLOYMENT EXPERIENCE

Roselle Public Library — Roselle, Illinois

Patron Services Assistant                                                                                             January 2024 — Present

• Brainstormed concepts, copywriting and designing posts for library social media

• Developed copywriting for and advised on direction for library website design based on brand guidelines

• Authored a recommendation report regarding website design proposals and accessibility features

• Ran materials reports, locating misplaced items in the stacks and notifying patrons of hold delays

• Registered patrons for library cards, completing essential reports and serving as entry point to the library

 

Freelance — Glendale Heights, Illinois

Editor                                                                                                                               March 2023 — May 2024

• Partnered with an established Chicagoland author to edit her twenty-chapter novel

• Acted as judge of the poetry contest at DuKane Conference Lit Fest, providing feedback on 162 poems

• Completed the audit and organization of a multimedia manuscript for a local client

 

Eddie Bauer — Lombard, Illinois

Assistant Manager                                                                                                      January 2023 — July 2023

• Led the sales team in completing tasks, delegating responsibilities and training new associates

• Handled bank deposits and related paperwork, ensuring proper documentation

• Tracked payroll hours and store profits, communicating WTD and MTD goals with the management team

• Designated as in charge of loss prevention at our location, completing and debriefing monthly audits

 

RELEVANT INVOLVEMENT

MiddleWestern Voice — Elmhurst, Illinois

Editor in Chief                                                                                                             October 2021 — July 2022

• Led literary staff in selecting and editing manuscripts for publication in Vol. 24

• Organized and hosted The Gathering, an event held to promote and distribute Vol. 23

• Wrote copy and edited galley proofs, ensuring consistency in formatting and tone

• Conducted staff meetings, preparing agendas and tracking progress in tasks

• Authored a staff guidebook, featuring key information and instructions to train staff members