Resume

HIGHLIGHTS OF QUALIFICATIONS

• Accomplished customer service professional with a managerial background

• Skilled editor with a diverse portfolio partnering with clients on projects

• Published writer with work featured in a variety of publications

 

EDUCATION

Elmhurst University — Elmhurst, Illinois

Bachelor of Arts                                                                                               July 2022

• Major: English, Minor: Communication

• Accomplishments: Graduated magna cum laude, nominated for Senior of the Year and The Founders Awards, inducted into the honor societies of Phi Kappa Phi, Sigma Tau Delta, and Lambda Pi Eta

 

College of DuPage — Glen Ellyn, Illinois 

Associate of Arts                                                                                              July 2020

• Major: English

• Accomplishments: Graduated with high honors, inducted into the honor society of Phi Theta Kappa

 

 

EMPLOYMENT EXPERIENCE

Roselle Public Library — Roselle, Illinois

Patron Services Assistant                                                       January 2024 — Present

• Work with library patrons to answer questions and to guide them to helpful resources

• Check-in and check-out materials, assuring proper procedures are followed and materials are accounted for

• Register patrons for library cards, completing essential paperwork and introducing them to our library

• Brainstorm concepts and create posts for library social media accounts using Canva

 

Target Optical — Schaumburg, Illinois

Sales Associate                                                                       January 2024 — Present

• Aid patients in selecting eyewear that meets their needs, ensuring prescriptions are followed

• Manage the appointment book, scheduling appointments and completing essential paperwork

• Work with various insurance plans to help patients determine what their coverage is

• Copy prescriptions into the patient database with any key accompanying information

 

Freelance — Glendale Heights, Illinois

Editor                                                                                           March 2023 — May 2024

• Offered five-star-rated beta reading and editing services for creative writing

• Completed the audit and organization of a multimedia manuscript for a local client

• Partnered with an established Chicagoland author to edit her twenty-chapter novel

 

Eddie Bauer — Lombard, Illinois

Assistant Manager                                                                January 2023 — July 2023

• Led the sales team in completing tasks, delegating responsibilities and training new associates

• Handled bank deposits and related paperwork, ensuring proper documentation

• Tracked payroll hours and store profits, communicating WTD and MTD goals with the management team

• Designated as in charge of loss prevention at our location, completing and debriefing monthly audits

 

PUBLICATIONS

• “Convergence” — Creation Magazine                                                  May 2024

• “leaving” — Flora Fiction                                                                       May 2024

• “chives” — Volume 24 of Euphony Journal                                        March 2024

• “development” — JMWW                                                                August 2023

• “The Night Smolders Eternally” — Issue 45 of After Hours              March 2023

• “abuse” — Volume 24 of MiddleWestern Voice                           November 2022